Frequently Asked Questions
Quick answers to common questions about Iris
General Questions
What is Iris?
Iris is an autonomous AI agent platform built by Iris Intelligence. Unlike traditional chatbots that only answer questions, Iris takes real actions on your behalf -- researching topics, generating documents, building presentations with cinematic 3D effects, creating websites, analyzing images, and much more. You describe a goal in natural language and Iris plans, executes, and iterates until the task is complete.
How does Iris differ from ChatGPT?
ChatGPT is primarily a conversational interface for a single AI model. Iris is an agent platform that orchestrates multiple AI models and 20+ integrated tools to complete multi-step tasks autonomously. Where ChatGPT responds with text, Iris takes action -- producing tangible deliverables like research reports, cinematic slide decks, professional documents, custom graphics, and live websites rather than just text responses.
Is Iris free?
Iris offers a free tier with a monthly credit allowance so you can explore the platform at no cost. For heavier usage, Pro and Enterprise plans provide higher limits, priority processing, and dedicated support. All plans are transparent so you always know your usage.
Who is Iris for?
Iris is built for professionals, entrepreneurs, students, consultants, and teams who want to produce high-quality work faster. Whether you need to research markets, create investor decks, generate business reports, build campaign pages, or analyze data, Iris handles the heavy lifting so you can focus on strategy and decision-making.
Capabilities
What can Iris research?
Iris can perform deep web research on virtually any topic. It searches the web, browses pages, extracts structured data, and synthesizes findings into comprehensive reports with proper citations. Common use cases include competitive analysis, market research, academic literature reviews, people research, and trend monitoring.
What is the 3DPX presentation format?
3DPX is Iris's proprietary presentation format that creates cinematic slide decks with 3D visual effects, smooth animations, dynamic visuals, and responsive design. Unlike traditional PowerPoint files, 3DPX presentations bring a new layer of activity and engagement to the way you present -- with entrance effects, parallax layers, and animated data reveals. They can be previewed live and exported as PDF.
Can Iris build websites?
Yes. Iris can generate complete web pages through natural language. Describe the page you want -- a landing page, portfolio site, business page, or event page -- and Iris will produce clean, responsive code. You can preview the result live within the chat, interact with it, and download the files.
What documents can Iris create?
Iris generates professional documents including reports, market analyses, project proposals, executive summaries, guides, and more. Documents include proper headings, tables, lists, and formatting. Export as PDF for sharing or DOCX for further editing in Word or Google Docs.
Can Iris generate images?
Yes. Iris creates custom AI-generated visuals including social media graphics, marketing banners, illustrations, concept art, and design assets. Specify the style, colors, dimensions, and target platform, and Iris will generate images you can refine through follow-up prompts.
Account & Billing
How do I sign up?
Head to irisvision.ai and create a free account with your email or Google sign-in. No credit card required to start. You will get immediate access to the Iris workspace.
How does pricing work?
Iris uses credit-based pricing. The free tier includes a monthly credit allowance. Pro and Enterprise plans offer higher limits and additional features. Your usage dashboard shows exactly how credits are consumed so there are never any surprises.
Can I cancel anytime?
Yes. There are no long-term contracts. You can downgrade or cancel your plan at any time from your account settings. Your existing conversations and generated files remain accessible.
Getting the Best Results
How specific should my prompts be?
The more detail you provide, the better. Instead of "write a report," try "write a 3-page market analysis on the EV industry in Southeast Asia targeting a CFO audience." Include the audience, format, length, and any specific data or sources you want covered.
Can I combine multiple tasks in one conversation?
Absolutely. Iris maintains full context across every message. You can ask it to research a topic, then create a presentation from the findings, then generate a summary document -- all in one conversation. Each step builds on the previous results.
Can I upload files for Iris to work with?
Yes. You can upload PDFs, spreadsheets (CSV, Excel), images, and documents directly into the conversation. Iris will read, analyze, and process them as part of your task. This is especially useful for data analysis, document summarization, and image analysis.
What if the results need changes?
Simply ask. Iris supports iterative refinement. For presentations, reference slides by number (e.g., "rewrite slide 3"). For documents, ask to revise specific sections. For websites, request visual tweaks. You never need to start over from scratch.
Troubleshooting
Why is my task taking a while?
Complex tasks like intense research across many sources, full presentation generation, or large document creation run as background jobs. Iris streams real-time progress updates as it works. The more complex the request, the longer it may take -- but the result will be thorough and complete.
My export is not working. What should I do?
If a PDF or DOCX export fails, try refreshing the page and exporting again. If the issue persists, try asking Iris to regenerate the content and then export. For persistent issues, reach out to our team through the Contact Us page.
Something went wrong. How do I get help?
If you experience any issues or errors, visit our Contact Us page to reach the Iris team. We are here to help and typically respond within 24 hours.
Still have questions? Contact us -- we would love to hear from you and help you get the most out of Iris.