We're Here to Help
Stuck on something? Have a question? Need a human? We've got you covered. No chatbots, no ticket queues that go nowhere.
How to Reach Us
Quick Answers
How do I get started with Iris?
Sign up for free, no credit card required. You'll be creating content within 60 seconds of your first login.
Can I export my content?
Everything you create in Iris is exportable — PPTX for presentations, PDF/DOCX for documents, XLSX for spreadsheets, HTML for websites. Your content, your format.
Is my data safe?
Absolutely. We don't train on your data, we don't share it with third parties, and all communications are encrypted. Your privacy isn't a feature — it's a foundation.
What if I need to cancel?
Cancel anytime. No penalties, no lock-in periods, no awkward phone calls. We'd rather earn your business every month than trap you into staying.
Fast Response
Most email inquiries are answered within 24 hours. Complex issues may take longer, but we'll always acknowledge receipt right away.
Priority Support
Premium and Enterprise plans get priority routing. Your questions jump to the front of the queue because your time is worth it.
Self-Service First
Our docs are comprehensive by design. We want you to find answers fast — not because we don't want to help, but because waiting shouldn't be required.
Still Need Help?
If you can't find what you're looking for, just reach out. We actually read and respond to every message.